If a student feels he or she has an extenuating circumstance that justifies an exception to the refund policy, he or she may file a tuition appeal in the following manner:

• Appeals must be received no later than 120 days from the end of the term in which the course was offered.
• Appeals received after the deadline will not be reviewed.
• All requests must be submitted in writing and must include supporting documentation (e.g. drop/add forms, medical verification, obituary) and the Tuition Refund Appeal Form.
• Appeals received without the proper documentation and form will not be reviewed.
• Appeals must be made by the student. Appeals made “on behalf of” a student will not be reviewed (unless the student is unable to submit an appeal due to incapacitation).

Drop/add refund dates are widely publicized. Therefore, appeals based on lack of awareness of the dates will not be reviewed.

All decisions are final

Criteria for Appeals

• Death in the student’s immediate family (parent, sibling, offspring, spouse)
• Unforeseen medical incapacitation
• Military Duty – orders must accompany appeal

Appeals cannot be done via phone. All appeals MUST be submitted in writing.

Please note that appeals will not be approved for reasons including, but not limited to, the following:

• Dismissal for academic or disciplinary reasons;
• Dissatisfaction with a course's meeting time, location, or instructor's mode of instruction;
• Lack of awareness/understanding of the College's policies, dates, and deadlines published in the College Catalog, in the Student Handbook, and online at h126g8.web-sitemap.chihue.com;
• Textbook or computer difficulties.